Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 144 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2018-7567 1 Otrs 1 Otrs 2024-11-21 9.0 HIGH 7.2 HIGH
** DISPUTED ** In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary."
CVE-2018-19143 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2024-11-21 5.5 MEDIUM 6.5 MEDIUM
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
CVE-2018-19142 1 Otrs 1 Open Ticket Request System 2024-11-21 3.5 LOW 4.8 MEDIUM
Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.
CVE-2018-19141 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2024-11-21 3.5 LOW 4.8 MEDIUM
Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.
CVE-2018-16587 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2024-11-21 5.8 MEDIUM 6.5 MEDIUM
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
CVE-2018-16586 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2024-11-21 4.3 MEDIUM 4.3 MEDIUM
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
CVE-2018-14593 2 Debian, Otrs 2 Debian Linux, Open Ticket Request System 2024-11-21 6.5 MEDIUM 8.8 HIGH
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVE-2018-10198 1 Otrs 1 Otrs 2024-11-21 4.0 MEDIUM 4.3 MEDIUM
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
CVE-2017-9324 2 Debian, Otrs 2 Debian Linux, Otrs 2024-11-21 6.5 MEDIUM 8.8 HIGH
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
CVE-2017-9299 1 Otrs 1 Otrs 2024-11-21 4.3 MEDIUM 6.1 MEDIUM
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.
CVE-2017-17476 2 Debian, Otrs 2 Debian Linux, Otrs 2024-11-21 6.8 MEDIUM 8.8 HIGH
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.
CVE-2017-16921 2 Debian, Otrs 2 Debian Linux, Otrs 2024-11-21 9.0 HIGH 8.8 HIGH
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
CVE-2017-16854 2 Debian, Otrs 2 Debian Linux, Otrs 2024-11-21 4.0 MEDIUM 6.5 MEDIUM
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
CVE-2017-16664 2 Debian, Otrs 2 Debian Linux, Otrs 2024-11-21 6.5 MEDIUM 8.8 HIGH
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
CVE-2017-15864 2 Debian, Otrs 2 Debian Linux, Otrs 2024-11-21 4.0 MEDIUM 8.8 HIGH
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
CVE-2017-14635 1 Otrs 1 Otrs 2024-11-21 6.5 MEDIUM 8.8 HIGH
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
CVE-2016-9139 1 Otrs 1 Otrs 2024-11-21 4.3 MEDIUM 6.1 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
CVE-2016-5843 1 Otrs 1 Faq 2024-11-21 9.0 HIGH 9.4 CRITICAL
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
CVE-2014-9324 1 Otrs 1 Otrs Help Desk 2024-11-21 6.0 MEDIUM N/A
The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.
CVE-2014-2554 2 Opensuse, Otrs 2 Opensuse, Otrs 2024-11-21 4.3 MEDIUM N/A
OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.