Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Total 148 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2016-9139 1 Otrs 1 Otrs 2025-04-20 4.3 MEDIUM 6.1 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
CVE-2017-16921 2 Debian, Otrs 2 Debian Linux, Otrs 2025-04-20 9.0 HIGH 8.8 HIGH
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
CVE-2017-16664 2 Debian, Otrs 2 Debian Linux, Otrs 2025-04-20 6.5 MEDIUM 8.8 HIGH
Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
CVE-2017-14635 1 Otrs 1 Otrs 2025-04-20 6.5 MEDIUM 8.8 HIGH
In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.
CVE-2017-17476 2 Debian, Otrs 2 Debian Linux, Otrs 2025-04-20 6.8 MEDIUM 8.8 HIGH
Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email.
CVE-2017-9324 2 Debian, Otrs 2 Debian Linux, Otrs 2025-04-20 6.5 MEDIUM 8.8 HIGH
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
CVE-2017-16854 2 Debian, Otrs 2 Debian Linux, Otrs 2025-04-20 4.0 MEDIUM 6.5 MEDIUM
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
CVE-2017-9299 1 Otrs 1 Otrs 2025-04-20 4.3 MEDIUM 6.1 MEDIUM
Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected.
CVE-2017-15864 2 Debian, Otrs 2 Debian Linux, Otrs 2025-04-20 4.0 MEDIUM 8.8 HIGH
In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.
CVE-2014-2554 2 Opensuse, Otrs 2 Opensuse, Otrs 2025-04-12 4.3 MEDIUM N/A
OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element.
CVE-2014-9324 1 Otrs 1 Otrs Help Desk 2025-04-12 6.0 MEDIUM N/A
The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.
CVE-2016-5843 1 Otrs 1 Faq 2025-04-12 9.0 HIGH 9.4 CRITICAL
Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.
CVE-2014-2553 1 Otrs 1 Otrs 2025-04-12 3.5 LOW N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields.
CVE-2014-1695 1 Otrs 1 Otrs 2025-04-12 4.3 MEDIUM N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email.
CVE-2014-1694 1 Otrs 1 Otrs 2025-04-11 6.8 MEDIUM N/A
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
CVE-2011-0456 1 Otrs 1 Otrs 2025-04-11 7.5 HIGH N/A
webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."
CVE-2012-4600 1 Otrs 2 Otrs, Otrs Itsm 2025-04-11 2.6 LOW N/A
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
CVE-2010-4768 1 Otrs 1 Otrs 2025-04-11 6.0 MEDIUM N/A
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
CVE-2010-4759 1 Otrs 1 Otrs 2025-04-11 4.0 MEDIUM N/A
Open Ticket Request System (OTRS) before 3.0.0-beta7 does not properly restrict the ticket ages that are within the scope of a search, which allows remote authenticated users to cause a denial of service (daemon hang) via a fulltext search.
CVE-2008-7280 1 Otrs 1 Otrs 2025-04-11 5.0 MEDIUM N/A
Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.