Vulnerabilities (CVE)

Filtered by vendor Otrs Subscribe
Filtered by product Otrs
Total 127 CVE
CVE Vendors Products Updated CVSS v2 CVSS v3
CVE-2022-32741 1 Otrs 1 Otrs 2024-02-04 5.0 MEDIUM 5.3 MEDIUM
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
CVE-2021-36100 1 Otrs 3 Otrs, Otrs Itsm, Otrs Storm 2024-02-04 9.0 HIGH 8.8 HIGH
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVE-2022-32740 1 Otrs 1 Otrs 2024-02-04 4.3 MEDIUM 5.3 MEDIUM
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
CVE-2021-36097 1 Otrs 1 Otrs 2024-02-04 4.0 MEDIUM 4.3 MEDIUM
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CVE-2022-0473 1 Otrs 1 Otrs 2024-02-04 3.5 LOW 4.8 MEDIUM
OTRS administrators can configure dynamic field and inject malicious JavaScript code in the error message of the regular expression check. When used in the agent interface, malicious code might be exectued in the browser. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.31 and prior versions.
CVE-2013-4718 1 Otrs 2 Otrs, Otrs Itsm 2024-02-04 3.5 LOW 5.4 MEDIUM
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
CVE-2021-21443 1 Otrs 1 Otrs 2024-02-04 4.0 MEDIUM 4.3 MEDIUM
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVE-2021-21439 1 Otrs 1 Otrs 2024-02-04 4.3 MEDIUM 6.5 MEDIUM
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
CVE-2021-36096 1 Otrs 1 Otrs 2024-02-04 4.0 MEDIUM 4.9 MEDIUM
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVE-2021-21440 1 Otrs 1 Otrs 2024-02-04 4.0 MEDIUM 6.5 MEDIUM
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVE-2021-36093 1 Otrs 1 Otrs 2024-02-04 5.0 MEDIUM 5.3 MEDIUM
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVE-2013-4717 1 Otrs 2 Otrs, Otrs Itsm 2024-02-04 6.5 MEDIUM 8.8 HIGH
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
CVE-2021-21441 1 Otrs 1 Otrs 2024-02-04 4.3 MEDIUM 7.5 HIGH
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
CVE-2021-36094 1 Otrs 1 Otrs 2024-02-04 3.5 LOW 5.4 MEDIUM
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVE-2021-36092 1 Otrs 1 Otrs 2024-02-04 4.3 MEDIUM 6.1 MEDIUM
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVE-2021-36091 1 Otrs 1 Otrs 2024-02-04 4.0 MEDIUM 4.3 MEDIUM
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVE-2021-36095 1 Otrs 1 Otrs 2024-02-04 5.0 MEDIUM 5.3 MEDIUM
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVE-2021-21435 1 Otrs 1 Otrs 2024-02-04 4.3 MEDIUM 6.5 MEDIUM
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
CVE-2020-1778 1 Otrs 1 Otrs 2024-02-04 4.0 MEDIUM 4.3 MEDIUM
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
CVE-2020-1777 1 Otrs 1 Otrs 2024-02-04 5.0 MEDIUM 5.3 MEDIUM
Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptions inside the tickets, when system is configured to mask real agent names. This issue affects OTRS; 7.0.21 and prior versions, 8.0.6 and prior versions.