SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality,  allowing for administrator account takeover and file read primitives.
                
            References
                    | Link | Resource | 
|---|---|
| https://documentation.sysaid.com/docs/24-40-60 | Release Notes | 
| https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ | Exploit Third Party Advisory | 
| https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ | Exploit Third Party Advisory | 
Configurations
                    History
                    27 Jun 2025, 14:35
| Type | Values Removed | Values Added | 
|---|---|---|
| First Time | Sysaid Sysaid sysaid | |
| References | () https://documentation.sysaid.com/docs/24-40-60 - Release Notes | |
| References | () https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ - Exploit, Third Party Advisory | |
| CPE | cpe:2.3:a:sysaid:sysaid:*:*:*:*:on-premises:*:*:* | 
08 May 2025, 14:39
| Type | Values Removed | Values Added | 
|---|---|---|
| Summary | 
 | 
07 May 2025, 18:15
| Type | Values Removed | Values Added | 
|---|---|---|
| References | () https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/ - | 
07 May 2025, 15:15
| Type | Values Removed | Values Added | 
|---|---|---|
| New CVE | 
Information
                Published : 2025-05-07 15:15
Updated : 2025-06-27 14:35
NVD link : CVE-2025-2777
Mitre link : CVE-2025-2777
CVE.ORG link : CVE-2025-2777
JSON object : View
Products Affected
                sysaid
- sysaid
CWE
                
                    
                        
                        CWE-611
                        
            Improper Restriction of XML External Entity Reference
