An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
References
Link | Resource |
---|---|
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html | Broken Link |
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html | Broken Link |
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html | Broken Link |
https://community.otrs.com/category/security-advisories-en/ | Vendor Advisory |
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html | Mailing List Third Party Advisory |
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html |
Configurations
History
No history.
Information
Published : 2019-06-17 17:15
Updated : 2024-02-04 20:20
NVD link : CVE-2019-12497
Mitre link : CVE-2019-12497
CVE.ORG link : CVE-2019-12497
JSON object : View
Products Affected
debian
- debian_linux
otrs
- otrs
CWE
CWE-200
Exposure of Sensitive Information to an Unauthorized Actor