A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.
References
Link | Resource |
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http://www.securityfocus.com/bid/98291 | Third Party Advisory VDB Entry |
http://www.securitytracker.com/id/1038396 | |
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce | Vendor Advisory |
Configurations
Configuration 1 (hide)
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History
No history.
Information
Published : 2017-05-03 21:59
Updated : 2024-02-04 19:11
NVD link : CVE-2017-6626
Mitre link : CVE-2017-6626
CVE.ORG link : CVE-2017-6626
JSON object : View
Products Affected
cisco
- unified_contact_center_enterprise
CWE
CWE-200
Exposure of Sensitive Information to an Unauthorized Actor